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Terms and Conditions

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11 Betting and Payout Limitations12 Bet Share Rules13 Default 14 Cancellation (Voiding) of Bets15 Promotions 16 Responsible Gambling17 Anti-Money Laundering and Counter Terrorism18 Disclaimer and Priority19 Dormant Accounts 20 Amendments
11 Betting and Payout Limitations

11.1 The amount that a Client may stake is subject to pre-imposed limits set out in these terms and the Sports and Racing Rules. However, Unibet reserves the right to vary these limits, including generally or in respect of any Clients or Client, at its sole discretion. The Client may seek permission to exceed the applicable limit by means of a request effected through the Website or the telephone service. Unibet reserves the right to accept (fully or partially) or reject the said request without any prior notice and further explanation. Unibet is required to provide Minimum Bet Limits (MBL) or similar for certain betting contingencies.

11.2 Unibet reserves the right to withhold your deposited funds of any account and withhold any payment of winnings where it relates to an event which is the subject of an investigation being conducted by a racing or sporting body, where any of the Terms are breached, including but not limited to Cl 4.4 or ID and / or financial verification requirements have not been met to the satisfaction of Unibet.

11.3 Due to local regulations not all sports may be available in your (the Client's) state or territory.

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12 Bet Share Rules

12.1 Bet Share is a tool offered by Unibet that allows the Account Holder to personalise and share their betslip via social media. The rules applicable to the use of Bet Share consist of the general terms and conditions of Unibet and, additionally, these Bet Share rules.

12.2 The Bet Share Rules are an integral part of the Contract between Unibet and an Account Holder. By accepting the Unibet Rules, the Account Holder confirms that he has read and understood the Bet Share Rules, in particular that he has read and understood the warranties and indemnities given within the Bet Share Rules at sections 1.2 and 3, and that he will abide by them.

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13 Default

Default

13.1 If the Client defaults in payment of any Settlement when due under Cl 6, the Client shall indemnify Unibet from and against all Unibet's costs and disbursements including in respect of any legal fees spent by Unibet to recover the debt and all of the Unibet's costs of collection, which may include any commission of fees paid or payable to any third party commercial or mercantile agent.

13.2 If any Settlement remains unpaid at the end of the second month after the most recent of the relevant wagers was made a fee may be charged to the Account immediately.

13.3 If the Client defaults in payment of any Settlement when due, the Client agrees that Unibet reserves the right to initiate proceedings in respect of the recovery of these debts through the Courts of the Northern Territory, or any other Court in addition to the other rights set out in this section of the Terms.

Charge backs

13.4 Clients agree and warrant that no charge-backs or other cancellation of deposits will be made relating to your Account without Unibet's consent. In the event of any of the foregoing occurring, you agree to indemnify us for any costs, claims, damages and expenses relating to or arising in connection with this, including any expense incurred by us in recovering such amounts.

13.5 If a Client disputes a financial transaction on their Account relating to a third party (e.g. Bank, eWallet), Unibet may temporarily suspend your Account, without notice, pending an investigation by us relating to the transaction. If we incur any loss as a result of that investigation, Unibet reserves its right to recover such losses from you.

13.6 If you use any of Unibet banking specific options (BPay/EFT/PayPal/ApplePay or Cheque) you accept that Unibet may request a certified or non-certified bank statement to verify where funds have originated from prior to any withdrawal being approved. You also accept that Unibet may continue to suspend or permanently close your account after the investigation, decide to return these funds at its discretion and/or void bets should it deem the funds may be unauthorised or there was no lawful ownership of the originating funds.

Fraud

13.7 Unibet reserves the right to withhold deposited funds and/or winnings from resulted bets and/or suspend or permanently close the Client’s Account should Unibet in its sole discretion determine that:
a. an Account is closed or suspended due to or in connection with the matters set out in:
i. clause 8.2 (d), (e), (g), (h), (i), (j), (l), (m), (n), (o), (p) and (q); or
ii. clause 17;
iii. a Client deliberately falsify any ID or any other details for any purpose associated with apply for an Account or transacting on the Account.
b. an applicable card has been misused or used fraudulently. Any matters of inappropriate or fraudulent use of any applicable card will be reported to the relevant authority.

13.8 Unibet may employ third party technologies to track and store technical information on the device that Clients use to process transactions. Clients accept that this data may be used to reach decisions on investigations where Accounts have not been operated in good faith, including but not limited to Account takeover, bonus or betting abuse, multiple Account operations, payment method abuse etc.

13.9 Unibet reserves the right to close the Accounts of, withhold the deposited funds of a Client’s account and void any or all bets made by any person, group of people or corporation in an attempt to defraud Unibet.

13.10 Unibet may periodically review Accounts to monitor any activity that it might consider unusual. In this instance, Unibet reserves the right to suspend an Account pending a full investigation, without notice.

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14 Cancellation (Voiding) of Bets

14.1 In respect of bets placed before the start of an event, bets may be voided where:

     a. Betting occurs after a related event was underway and where conditions could have been altered in a direct and indisputable way.
     b. Bets are placed where an obvious mistake has been made by Unibet.

14.2 In respect of bets placed after the start of a sports event (note: online livebetting is illegal and not permitted via the Website on sports events), bets may be voided in the event that:

     a. Betting occurs at an incorrect price due to delayed or failing "Live” coverage;
     b. Betting occurs on particular offers after these have occurred or else after an event which could normally be deemed as leading to the outcome (E.g. bets placed on offers such as Total Goals Scored or Next Goal while a penalty is being taken, or has been awarded);  
    c. Bets are placed where an obvious mistake has been made by Unibet.

14.3 If identification or AML requirements have not been met as required by these Terms in respect of any Client, all bets may be voided in respect of that Client, any winnings relating to the bet will be declared null and void and/or Unibet may at its discretion withhold the Client’s deposited funds.

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15 Promotions

15.1 These terms and conditions relate to any Promotions, which Unibet may offer from time to time (collectively, Promotions).

15.2 These terms and conditions are additional to and operate in conjunction with these terms.

15.3 Each Promotion will be subject to specific terms and conditions, which will be published and available to all participants. If these Terms conflict with any terms and conditions relating to a specific Promotion, the specific terms and conditions will prevail to the extent of the inconsistency.

15.4 Unibet reserves the right to modify these terms and conditions, general terms and conditions, and any other terms and conditions relating to Promotions at any time.

15.5 Unibet  reserve the right to withdraw any Promotion at any time.

15.6 Unless otherwise stated, each Promotion is valid only once per Client, family, household address, email address, applicable card and/or debit card.

15.7 If a client is entitled to participate in a Promotion, the Client's Account balance must meet any requirements specified in the terms and conditions specific to that Promotion (if applicable), before the client is allowed to:

     a. make a bet as part of the Promotion; and
     b. withdraw winnings from the bets made as part of the Promotion.

15.8 Subject to the terms and conditions of a specific Promotion, the maximum winnings payable on any Promotion is $50,000.

15.9 Unibet is entitled to, at any time, and in respect of any Client:

15.9.1 accept a bet as part of a Promotion;

15.9.2 cancel a Promotion; and

15.9.3 deduct from a Client's balance winnings from a Promotion,

if that Client is considered by management to be:

     a. a licensed bookmaker or a non-recreational gambler;
     b. acting on behalf of a licensed bookmaker or non-recreational gambler;
     c. opening multiple Accounts under different names;
     d. collaborating with another person to open or operate multiple Accounts; or
     e. in breach of these terms and conditions, Unibet's general terms and conditions, or any terms and conditions relating to a specific Promotion.

15.10 Promotions are only available to existing eligible Unibet Accounts holders who reside in Australia or New Zealand. Please check the specific terms of each Promotion.

15.11 If identification requirements have not been met as required by these Terms in respect of any Client, all Promotions may be cancelled in respect of that client and any winnings relating to a Promotion will be declared null and void. The Client will have their Account debited in respect of any winnings previously credited to their Account.

15.12 A Client shall only be entitled to participate in one Promotion at any time.

15.13 Unibet reserves the right to cancel, amend, reclaim or refuse bets where any term of the promotion is breached or there is any evidence of a series of bets placed by a customer or group of customers which, due to this promotion, results in guaranteed customer profits.

15.14 Any customers found to be betting on both sides of the same market to qualify for any bonus/ promotion will be disqualified from the promotion/ bonus.

15.15 Unibet reserves the right, in its absolute discretion, to refuse to allow a client to participate in any particular promotional type or promotion. Unibet may provide written notification to certain clients whom Unibet determines to be ineligible to participate in any particular promotional type or group of promotions, with the withdrawal of eligibility taking effect from the date and time of notification.

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16 Responsible Gambling

16.1 Unibet:
(a) makes every reasonable effort to prevent self-excluded customers from returning and using our service;
(b) provides pre-commitment facilities to help you control your spend (you can access these via the ‘My Account’ section of our Website); and
(c) provides a self-exclusion facility to help you manage your gambling. At your request, Unibet will prevent you from using your Account indefinitely. Unibet may retain such personal information as is necessary (and for as long as is necessary) to implement the self-exclusion facility as effectively as possible, including the following information: your name, address and payment details. For information on problem gambling generally, please follow the links at the bottom of this and/or other pages of the Website.

16.2 If you are a self-excluded customer:
(a) you must not attempt to open an Account or place any bets with us (using your Account or otherwise);
(b) you are fully liable for your actions, and for all activity and bets placed on your Account; and (c) subject to these Rules, if Unibet considers that you have deliberately circumvented our controls (e.g. by opening a duplicate Account) and placed bets while you are self-excluded:
(i) open/pending bets will be voided and the original stake returned to your Account;
(ii) resulted bets will stand; and
(iii) the balance of your Account will be returned to you.

16.3 Unibet marketing and communications are aimed at over 18's only. Unibet does not market to individuals for whom gambling has become a problem or for Clients who are currently self excluded.

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17 Anti-Money Laundering and Counter Terrorism

17.1 Unibet will verify your identity as required by the Anti Money Laundering | Counter Terrorism Financing Act 2006 (AML/CTF Act), and you must comply with any requests made by Unibet regarding this verification, including, without limitation, requests for personal information and/or documents. The AML/CTF Act demands the verification of all clients. Unibet chooses to use Green ID and specialist firms in the industry, who provide a secure online Identification verification procedure that checks sources of data in real time to determine the accuracy of information provided. Failures to comply with the requests made by Unibet regarding verification shall be in accordance with clause 8.3.

17.2 You agree to notify Unibet if you are, or become, a Politically Exposed Person as defined by the AML/CTF Rules  The AML/CTF Rules definition of  a Politically Exposed Person means  "individuals who are or have been entrusted with prominent public functions in a foreign country, for example Heads of State or senior politicians, senior government, judicial or military officials, senior executives of state owned corporations or important political party officials". They can either be categorised as a Domestic or Foreign politically exposed person or as an International Organisation politically exposed person.

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18 Disclaimer and Priority

18.1 Unibet reserves the right, at its own discretion, to settle all complaints or other issues on an individual basis on the basis of equity, according to generally accepted betting norms, customs and definitions.

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19 Dormant Accounts

19.1 From 1st November 2022, your Account will become dormant if you have not made a deposit or placed a bet on your Account for a period of 12 months or more (Dormant Account). To keep a Dormant Account open, you agree you must pay a yearly fee of $100, which will be deducted partially or in full from the balance of your Dormant Account (unless your Account balance is $0) on or after the 31 October each year after 12 months of dormancy. To avoid this yearly fee, you can either place a bet or withdraw your funds into your bank account and your Account will no longer be deemed as a Dormant Account.  

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20 Amendments

20.1 Unibet reserves the right to change, amend or add to these Terms, Rules and the Privacy Policy at our discretion, and will publish such changes on our Website. You agree that any changes, amendments or additions published on Unibet's Website will be taken to be effective immediately and you are deemed to have accepted any changes, amendments or additions published on Unibet’s Website if you continue to transact further on your Account or have accepted the updated Terms when you are next logged-in to your Account. If you do not agree with the changes, amendments or additions, you must close your Account with Unibet. It is the Client's responsibility to ensure that they are aware of the current Terms, Rules and Privacy Policy, and Client’s are required to accept any updated Terms prior to being able to transact further on their Account.

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This is version 3.8 of the Unibet Terms & Conditions, last updated on 11/07/2024.
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