Contact Us

First, have you checked these?

Top FAQs

Do you charge any commission for deposits?

If there is any commission for the provider you’ve chosen to use, this will be stated on the ‘Deposit’ page. Even if we don’t have a charge for a particular payment method, your bank or provider might...

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When will my bet be settled?

We aim to settle bets as quickly as possible (within a few minutes), although sometimes we have to wait for official confirmation of the result. Pre-match bets are settled at the end of the game,...

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How do I find the outcome of my bet?

Click ‘My Bets’ under ‘Gaming Activity’ in My Account, and you’ll be taken to your Betting History. Here you can view the results of all your past bets. Those still awaiting a result will be marked ‘...

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Still need help?

Call Us

  • Telephone Betting 13 78 68 (13 PUNT)
  • Telephone Betting (outside Australia) +61 (8) 8943 3444
  • Customer Service 1300 246 673
  • Customer Service (outside Australia) +61 (8) 8943 3488

Opening hours


Phone lines: 9.00AM - 2.30AM AEST

Outside these hours you can contact us via email.