Contact Us

First, have you checked these?

Top FAQs

Do you charge any commission for deposits?

If there is any commission for the provider you’ve chosen to use, this will be stated on the ‘Deposit’ page. Even if we don’t have a charge for a particular payment method, your bank or provider might...

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When will my bet be settled?

We aim to settle bets as quickly as possible (within a few minutes), although sometimes we have to wait for official confirmation of the result. Pre-match bets are settled at the end of the game,...

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How do I find the outcome of my bet?

Click ‘My Bets’ under ‘Gaming Activity’ in My Account, and you’ll be taken to your Betting History. Here you can view the results of all your past bets. Those still awaiting a result will be marked ‘...

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Still need help?

Call Us

  • Please contact us on the number below for phone betting or any other queries. 13 78 68 (13 PUNT)
  • If you are calling from outside Australia contact us on +61 (8)89433444.

Opening hours


Phone lines: 9.00AM - 2.30AM AEST

Outside these hours you can contact us via email.