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My Sports bet hasn't been registered
A bet is not valid until it shows in your bet history. In cases of uncertainty about the validity of a bet, please check the open (pending) bets.
For more info please check Sports T&Cs section 3. Bet Acceptance
Why was my Cash Out cancelled/reversed?
This could happen if your Cash Out was accepted at an incorrect price, or if the event or Cash Out option should not have been offered. An accumulator bet is still valid even if one part of it is removed.
An e-wallet is a safe and easy deposit method. You'll need an account with Paypal.
- Enter your e-wallet username, the desired amount and currency in the Deposit section.
- Confirm the details and you'll be re-directed to the e-wallet website.
- Complete the e-wallet login and confirm the payment to make a deposit.
Min/Max deposit amounts: $20 / $10,000 AUD (Webmoney)
Processing time: Instant
Fees : All deposits need to be made via a payment method registered in your name. Breaching this account usage rule may result in complications recovering your funds, and even account suspension.
An event I placed a bet on was postponed
Any event which does not start within 12 hours from the kick-off time agreed by the governing association will be declared void. This includes cases like matches which are postponed due to bad weather, crowd trouble or similar scenarios.
If the cancelled bet is part of a multiple bet, the ticket will be considered valid and the total odds will be recalculated with an updated odd of 1.00 for the cancelled event.
Exception to this is for those events whose starting times had not been officially announced or agreed yet by the governing association at the time the bet was placed or for events which are moved due to scheduling conflicts but are to be played within the same match day (where applicable). In such cases, bets will remain valid as long as the listed event is the next official commitment from that particular tournament/league/competition scheduled for all participants in the offer.
What is the delay of the live betting stream?
The delay is less than 10 seconds in most cases (similar to live TV broadcasts), although occasionally it might be longer. The speed of your broadband may affect the length of the delay.
Unibet does not acknowledge or accept any liability if the scoreboard on UTV or Live Score update is delayed or incorrect. It is your responsibility to be informed of the score.